12 Jobs in DALLAS, TX
Sun Holdings is Hiring an IT Support Analyst Near Dallas, TX
Primary Responsibilities:
- Provides accurate and courteous desktop support to both Corporate and field employees on a timely basis
- Monitors the successful resolution of tickets and provides appropriate progress reporting and status as necessary
- Responsible for troubleshooting hardware, software, and connectivity issues
- Responsible for the configuration, and inventory of hardware/software
- Arranges for and/or prepares equipment for shipping/receiving
- Work with 3rd party vendor for any email setups, terminations, and general issues
- Any other duties as assigned by the Manager or IT Director
Technical Qualifications:
- 2 Years experience in a desktop/helpdesk support role
- Ability to communicate technical information to a non-technical audience
- Ability to interface well with people in person, via telephone, and email and provide IT support in a positive and courteous manner
- Expert knowledge of Windows 7/10
- Working knowledge of Microsoft Active Directory
- Knowledge of network security practices, antivirus, and encryption software
- Provide onsite support for issues with systems and network infrastructure including but not limited to: workstations, laptops, audio visual equipment, printers, scanners, telephony, switches, and remote connectivity.
- Work in conjunction with Support Team to address advanced issues when necessary.
- Provide troubleshooting and basic user training for office applications.
- Developing help and how to documents
- Proper IT change management processes
Sun Holdings, Inc. Benefits
- Competitive pay and benefits (medical, dental, vision, disability and life insurance plan options)
- Paid time off
- 401K
- Opportunities to advance your career and grow the us!
We at Sun Holdings, Inc. are committed to delivering a great experience to our customers and a stimulating career environment for our employees.
Sun Holdings, Inc. is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
Business Services
$50k-63k (estimate)
01/21/2024
05/18/2024
sunholdings.net
DALLAS, TX
3,000 - 7,500
2006
CARA HALL
$50M - $200M
Business Services
Related Companies
About Sun Holdings
Sun Holdings Inc. is a national holdings group that owns and operates over 950 units in eight states, providing over 17,000 jobs, with a major presence in nine diverse concepts most of which are in the restaurant segment. Brands we own and operate include: Burger King Krispy Kreme Arby's Cici's Pizza Popeyes Golden Corral Taco Bueno T-Mobile GNC
The job skills required for IT Support Analyst include Help Desk, IT Support, Active Directory, Desktop Support, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst. Select any job title you are interested in and start to search job requirements.
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Quotes from people on IT Support Analyst job description and responsibilities
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troubleshooting hardware and software issues.
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Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
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Name variables and functions using clear and relevant names.
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